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and you've scoured our site without finding anything regarding your particular problem. What's next?
This page will direct you to the fastest answers to your questions. Depending on the issue you are having this may be a FAQ page, video tutorial, or some other resource. If you email us with a question that is answered in the resources we offer here, we will simply reply with a link to the appropriate resource. Going through the steps listed below can save you days of waiting for a reply from us.
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Is your question something like "How do I create sub pages?", or "I'm trying to customize the text of a Contact Page form, how is this done?", or "How do I add content to the sidebar?" - these types of questions are RapidWeaver (software) related, so we recommend you read the RapidWeaver manual.
A large majority of the support questions we get asked are RapidWeaver, not theme-related, issues. The manual is a fantastic source of information, and chances are it will not only answer your question, but also help further develop your super-fly web design skills!
A large majority of the support questions we get asked are RapidWeaver, not theme-related, issues. The manual is a fantastic source of information, and chances are it will not only answer your question, but also help further develop your super-fly web design skills!
Search the RapidWeaver Forums - As mentioned above most support questions we get asked aren't theme-related, so there's a good chance someone had the same problem, posted about it in the Forums, and the fantastic guys at RealMac Software and the entire RW Community helped them solve it. Finding answers there will be much faster than waiting for an email reply from us.
Just in case you haven't already, check our online Documentation for in-depth explanations on how to install your theme, add custom header images, use ExtraContent, and more!
Check the FAQ Page to see if your question is listed there. We've spent a great deal of time creating our FAQ page, explaining the answers to our most often asked questions. There's a good chance the answer to your question is explained there.
Download your free copy of ThemeEasy - If your question is about changing some aspect of a theme (which usually involves adding custom css code to the Page Inspector --> Header --> CSS --> Custom CSS field), then be sure to download a copy of ThemeEasy, a free CSS Reference guide for RapidWeaver that we created for the RapidWeaver community.
Like RapidWeaver related questions, inquiries about how to customize a theme are among our most commonly asked questions. ThemeEasy will help give you the information and resources necessary to make these kinds of changes on your own. You should have automatically received a download link for ThemeEasy from us after purchasing one of our themes. If you can't find that email (or you haven't purchased one of our themes yet), then you can register with the ThemeEasy site for free and one will be sent to you.
Like RapidWeaver related questions, inquiries about how to customize a theme are among our most commonly asked questions. ThemeEasy will help give you the information and resources necessary to make these kinds of changes on your own. You should have automatically received a download link for ThemeEasy from us after purchasing one of our themes. If you can't find that email (or you haven't purchased one of our themes yet), then you can register with the ThemeEasy site for free and one will be sent to you.
Because theme customizations and how to add custom CSS code questions are asked so often, we created a series of free CSS tutorials. Visit the RapidWeaver.pro site to watch these videos, as they explain CSS in depth, and explain a simple 3 step process for customizing RapidWeaver themes.
Contact Us! - We're here to help, and truly wish to do so - but there are only so many hours in a day, and it may take 3-4 business days for us to respond to your question. Thats why we recommend using the resources listed above. They're much faster!